Legal
Privacy Policy.
Last updated: 25 April 2026
This Privacy Policy explains how PT Magna Kreativ Komunikasi (“Magnativ”, “we”, “us”) collects, uses, and protects information when you visit magnativ.id or engage us for services.
1. Who we are
Magnativ is the creative brand of PT Magna Kreativ Komunikasi, a company registered in Indonesia and headquartered at Jl. Tebet Dalam IV D No. 8, Tebet Timur, Jakarta Selatan 12810.
2. Information we collect
- Information you provide: name, email, phone, company, and project details submitted via our contact form or direct channels.
- Automatic information: standard server logs, device/browser data, and analytics events collected via Google Analytics 4 (through Google Tag Manager container GTM-MAGNATIV).
- Cookies: we use essential cookies to run the site and analytics cookies (if you consent) to measure usage.
3. How we use information
- Respond to inquiries and deliver the services you request.
- Maintain, improve, and secure the website.
- Comply with legal obligations in Indonesia, including tax and reporting.
We do not sell personal data. We do not use your data for automated profiling or marketing without consent.
4. Sharing
We share information only with: (a) service providers who help us run the site or our business (hosting, analytics, email); (b) group companies within Magna Group where necessary to deliver a project; (c) authorities where required by law.
5. Retention
We keep project-related records for as long as needed to deliver the engagement and meet legal requirements (typically up to 5 years for financial records). Inquiries that don’t become projects are archived within 12 months.
6. Your rights
You can ask us to access, correct, or delete your personal data, or to stop processing it. Contact Magnativ.id@gmail.com and we’ll respond within 14 working days.
7. Security
We take reasonable technical and organisational measures to protect data. No system is perfectly secure — if we learn of a material breach affecting you, we’ll notify you.
8. Changes
We may update this policy. The “last updated” date at the top reflects the most recent change. Material changes will be highlighted on the site.
9. Contact
Questions about this policy? Email Magnativ.id@gmail.com or write to the address above.